Introduction

At Quenziri Casino & Hotel Resort, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access our website, use our services, or stay at our resort. By using our services, you consent to the practices described herein.

Information We Collect

We collect two types of information:

• Personal Information: Data that can identify you, such as your name, address, email, phone number, date of birth, payment details, and identification documents.

• Non-Personal Information: Data that does not identify you personally, including browser type, IP address, device information, and usage patterns.

How We Collect Information

• Directly from You: When you make a reservation, sign up for promotions, participate in loyalty programs, or contact us.

• Automatically: Through cookies, web beacons, and other tracking technologies as you navigate our website.

• From Third Parties: Through our affiliates, partners, and service providers.

Use of Your Information

We utilize your information for:

• Processing reservations and transactions.

• Enhancing your experience at our casino and hotel resort.

• Communicating promotions, offers, and updates.

• Managing loyalty programs and rewards.

• Complying with legal obligations and regulatory requirements.

Sharing Your Information

We may share your information with:

• Affiliates and Partners: To provide services and promotions.

• Service Providers: For payment processing, marketing, and other operational needs.

• Legal Authorities: When required by law or to protect our rights.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing and correcting your data.

• Requesting deletion of your data.

• Opting out of marketing communications.

To exercise these rights, please contact us at [email protected].

Children’s Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

International Transfers

If you are accessing our services from outside India, please be aware that your information may be transferred to and processed in India, where our servers are located. By using our services, you consent to this transfer.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Quenziri Casino & Hotel Resort
Privacy Department
Email: [email protected]
Phone: +91-22-1234-5678